Privacy Policy for California Residents

Effective Date: Jan. 2021

Last Updated/Reviewed on: Sept. 2024

Phone Number and SMS Privacy Policy: “We do not share, sell or convey your personal information with third parties for marketing or promotional purposes.”

This Privacy Policy for California Residents supplements the information contained in Federal Fingerprinting, Inc.’s general privacy policy and applies solely to all visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this Policy.

Information We Collect

We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (“personal information“). Personal information does not include:

• Publicly available information from government records.
• Deidentified or aggregated consumer information.

In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:

Category	Examples	Collected
A. Identifiers.	A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.	YES
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).	A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.	YES
C. Protected classification characteristics under California or federal law.	Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).	YES
D. Commercial information.	Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.	NO
E. Biometric information.	Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.	YES
F. Internet or other similar network activity.	Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.	NO
G. Geolocation data.	Physical location or movements.	NO
H. Sensory data.	Audio, electronic, visual, thermal, olfactory, or similar information.	NO
I. Professional or employment-related information.	Current or past job history or performance evaluations.	NO
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).	Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.	NO
K. Inferences drawn from other personal information.	Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.	NO

We obtain the categories of personal information listed above from the following categories of sources:

• Directly from you. For example, from forms you complete or products and services you purchase.

Use of Personal Information

We may use, or disclose the personal information we collect for one or more of the following purposes:

• To fulfill or meet the reason you provided the information.
• To create, maintain, customize, and secure your account with us.
• To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
• To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
• As described to you when collecting your personal information or as otherwise set forth in the CCPA.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Sharing Personal Information

We may share your personal information by disclosing it to a third party for a business purpose. We prohibit using the disclosed information for any purpose except performing the business purpose. In the preceding twelve (12) months, the Company has disclosed personal information for a business purpose to the categories of third parties indicated in the chart below.

We do not sell personal information. For more on your personal information sale rights, see Personal Information Sales Opt-Out and Opt-In Rights, below.

Personal Information Category	Category of Third-Party Recipients
	Business Purpose Disclosures	Sales
A: Identifiers.	Federal, State, and Local governments, state licensing boards, related governmental entities, and employers	None
B: California Customer Records personal information categories.	Federal, State, and Local governments, state licensing boards, related governmental entities, and employers	None
C: Protected classification characteristics under California or federal law.	Federal, State, and Local governments, state licensing boards, related governmental entities, and employers	None
D: Commercial information.	None	None
E: Biometric information.	Federal, State, and Local governments, state licensing boards, related governmental entities, and employers	None
F: Internet or other similar network activity.	None	None
G: Geolocation data.	None	None
H: Sensory data.	None	None
I: Professional or employment-related information.	None	None
J: Non-public education information.	None	None
K: Inferences drawn from other personal information.	None	None

 

Personal Information Sales Opt-Out and Opt-In Rights

The CCPA grants California consumers the right to opt-out of the sale of their personal information and the right to opt-in if they are under the age of 16. We want to ensure that you understand these rights and how to exercise them.

1. Right to Opt-Out of Sale: You have the right to opt-out of the sale of your personal information to third parties. We do not sell personal information to third parties for monetary gain; however, we may share certain information with service providers and partners for business purposes. If you would like to opt-out of any potential future sale of your personal information, please contact us through one of the following methods:

• Website: [Provide a link to the online opt-out request form]
• Email: [Provide an email address for privacy-related requests]
• Phone: [Provide a phone number for privacy-related requests]

2. Right to Opt-In (Minors under 16): If you are under the age of 16, you or your parent or guardian have the right to opt-in to the sale of your personal information. We do not knowingly sell personal information of individuals under 16 years of age without affirmative authorization. If you are the parent or guardian of a minor under 16 and wish to provide opt-in consent, please contact us using the contact methods listed above.

For your protection, we may need to verify your identity before processing your request. This is to ensure that your personal information is not disclosed to unauthorized individuals.

Please note that even if you opt-out, we may still collect and use your personal information for other purposes, as outlined in our Privacy Policy.

We are committed to respecting your choices and responding to your rights requests in accordance with the CCPA’s requirements. We will respond to your request within 15 business days of receiving it, acknowledging its receipt and providing information about how we will process your request.

If you have any questions or concerns about this notice or your privacy rights, please do not hesitate to contact our dedicated privacy team at: 888-417-0203 extension 2020 or by emailing us at: info@federalfingerprinting.com.

Notice of Biometric Policies

Why We Collect

We collect your biometric data, including fingerprints/ fingerprint scans, and other personal information, including date of birth and social security number, in the provision of Live Scan services to individuals and organizations.

Usage of Biometric Data

We use your biometric data and other personal information for the confirmation of your identity and the performance of a background check.

Storage of Biometric Data

Fingerprint images and other biometric data are considered confidential under California law. We take reasonable precautions to protect your biometric data and other personal information from unauthorized access by storing materials containing confidential information in a secure location.

We retain your personal information for a maximum of 10 years. However, fingerprint images and records obtained for Live Scan purposes may not be retained in either electronic or hard copy form for longer than 30 calendar days from the date of the initial transmission of the fingerprint record to the DOJ, pursuant to the California Department of Justice Bureau of Criminal Information and Analysis Terms and Conditions for Private Service Providers in California.

(For more information regarding the storage of biometric data, see Fingerprint Archiving Agreement.)

Disclosure of Biometric Data

We transmit such information to employers and governmental agencies, including the U.S. Department of Justice and the Federal Bureau of Investigation, or for other purposes, including the conversion of “wet” fingerprint cards into a digital format for such transmissions. If instructed to do so by a client, we may transmit such information via U.S. Mail or any other courier service such as FedEx, UPS, Federal Express, etc. We do not sell your biometric or other personal data.

Right to Opt Out

You have the right to opt out of the collection of your biometric data. To have your data permanently removed from our system, please contact us by sending an email to info@federalfingerprinting.com with the subject line “Remote Archived, Fingerprints”. The email must come from the email address of the person whose information we have archived. You may also send a physical letter to ATTN: OPT OUT – Federal Fingerprinting – 80 W. Sierra Madre Blvd., #193, Sierra Madre, CA 91024 and also call us at: (818) 514-2255.

Your Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

Right to Know and Data Portability

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months (the “right to know”). Once we receive your request and confirm your identity (see Exercising Your Rights to Know or Delete), we will disclose to you:

• The categories of personal information we collected about you.
• The categories of sources for the personal information we collected about you.
• Our business or commercial purpose for collecting or selling that personal information.
• The categories of third parties with whom we share that personal information.
• If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
  • sales, identifying the personal information categories that each category of recipient purchased; and
  • disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
• The specific pieces of personal information we collected about you (also called a data portability request).

Right to Delete

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions (the “right to delete”). Once we receive your request and confirm your identity (see Exercising Your Rights to Know or Delete), we will review your request to see if an exception allowing us to retain the information applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

1. Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
3. Debug products to identify and repair errors that impair existing intended functionality.
4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).
6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
7. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
8. Comply with a legal obligation.
9. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

We will delete or deidentify personal information not subject to one of these exceptions from our records and will direct our service providers to take similar action.

Exercising Your Rights to Know or Delete

To exercise your rights to know or delete described above, please submit a request by:

• Calling us at: 888-417-0203 Ext. 2020
• Emailing us at: info:federalfingerprinting.com
• Visiting: federalfingerprinting.com
• If you happen to have a password-protected account with us, please contact us directly so that we can delete this account and the password by emailing us or calling us at the information provided above.

Only you, or someone legally authorized to act on your behalf, may make a request to know or delete related to your personal information. To designate an authorized agent, complete the Authorized Agent Designation Form (attached).

You may also make a request to know or delete on behalf of your child by completing the Consumer Request Form(attached).

You may only submit a request to know twice within a 12-month period. Your request to know or delete must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include: your name, address, email address, and phone number
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

You do not need to create an account with us to submit a request to know or delete. [However, we do consider requests made through your password protected account sufficiently verified when the request relates to personal information associated with that specific account.]

We will only use personal information provided in the request to verify the requestor’s identity or authority to make it.

Personal Information Sales Opt-Out and Opt-In Rights

If you are age 16 or older, you have the right to direct us to not sell your personal information at any time (the “right to opt-out”). We do not sell the personal information of consumers. For instructions on exercising your sale opt-out or opt-in rights, see Personal Information Sales Opt-Out and Opt-In Rights.

Response Timing and Format

We will confirm receipt of your request within ten (10) business days. If you do not receive confirmation within the 10-day timeframe, please contact us at: 888-417-0203 Ext. 2020.

We endeavor to substantively respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to another 45 days), we will inform you of the reason and extension period in writing.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the 12-month period preceding our receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance, specifically via CSV spreadsheet or PDF.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

• Deny you goods or services.
• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
• Provide you a different level or quality of goods or services.
• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Changes to Our Privacy Policy

We reserve the right to amend this privacy policy at our discretion and at any time. When we make changes to this privacy policy, we will post the updated notice on the Website and update the notice’s effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.

Contact Information

If you have any questions or comments about this notice, the ways in which Federal Fingerprinting, Inc. collects and uses your information described here and in the Privacy Policy, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:

Phone: 888-417-0203 Ext. 2020

Website: federalfingerprinting.com

Email: info@federalfingerprinting.com

Postal Address:

Federal Fingerprinting, Inc.

Attn: OPT OUT

80 W. Sierra Madre Blvd., #193

Sierra Madre, CA 91024

If you need to access this Policy in an alternative format due to having a disability, please contact us at: info@federalfingerprinting.com and/or 888-417-0203 Ext. 2020.

General Privacy Policy

Federal Fingerprinting, Inc. (“us”, “we”, or “our”) operates the https://federalfingerprinting.com website (hereinafter referred to as the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Definitions

Service

Service is the https://federalfingerprinting.com website operated by Federal Fingerprinting, Inc.

Personal Data

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies

Cookies are small files stored on your device (computer or mobile device).

Data Controller

Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the way any personal information is, or are to be, processed.

For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

Data Processors (or Service Providers)

Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

Data Subject (or User)

Data Subject is any living individual who is using our Service and is the subject of Personal Data.

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

Email address

First name and last name

Phone number

Address, State, Province, ZIP/Postal code, City

Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.

Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Location Data

We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service.

You can enable or disable location services when you use our Service at any time by way of your device settings.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of cookies we use:

Session Cookies: We use Session Cookies to operate our Service.

Preference Cookies: We use Preference Cookies to remember your preferences and various settings.

Security Cookies: We use Security Cookies for security purposes.

Use of Data

Federal Fingerprinting, Inc. uses the collected data for various purposes:

To provide and maintain our Service

To notify you about changes to our Service

To allow you to participate in interactive features of our Service when you choose to do so

To provide customer support

To gather analysis or valuable information so that we can improve our Service

To monitor the usage of our Service

To detect, prevent and address technical issues

To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), Federal Fingerprinting, Inc.’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

Federal Fingerprinting, Inc. may process your Personal Data because:

We need to perform a contract with you

You have given us permission to do so

The processing is in our legitimate interests, and it is not overridden by your rights

For payment processing purposes

To comply with the law

Retention of Data

Federal Fingerprinting, Inc. will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

Federal Fingerprinting, Inc. will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Federal Fingerprinting, Inc. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Biometric Information Privacy and Record Retention Policy

Illinois Biometric Information Privacy Act, 740 ILCS Section 14/1 et seq.

Federal Fingerprinting, Inc. has instituted the following biometric information privacy policy:

Biometric Data Defined:

As used in this policy, biometric data includes “biometric identifiers” and “biometric information” as defined in the Illinois Biometric Information Privacy Act, 740 ILCS § 14/1, et seq. “Biometric identifier” means a retina or iris scan, fingerprint, voiceprint, or scan of hand or face geometry. Biometric identifiers do not include writing samples, written signatures, photographs, human biological samples used for valid scientific testing or screening, demographic data, tattoo descriptions, or physical descriptions such as height, weight, hair color, or eye color. Biometric identifiers do not include information captured from a patient in a health care setting or information collected, used, or stored for health care treatment, payment, or operations under the federal Health Insurance Portability and Accountability Act of 1996.

“Biometric information” means any information, regardless of how it is captured, converted, stored, or shared, based on an individual’s biometric identifier used to identify an individual. Biometric information does not include information derived from items or procedures excluded under the definition of biometric identifiers.

Purpose for Collection of Biometric Data:

The Company and its suppliers use biometric data solely for client candidate or employee identification and pre-employment or current screening FBI CJIS fingerprinting compliance purposes for our clients and Company candidates or Federal Fingerprinting, Inc. candidates or employees for which compliance with FBI CJIS fingerprinting is required.

Disclosure and Authorization:

To the extent that the Company or its suppliers capture, convert, store, share, or otherwise obtain biometric data relating to a candidate or employee, based on an individual’s biometric identifier relating to a client’s candidate or employee identification for pre-employment or current screening FBI CJIS fingerprinting compliance purposes for our clients and Company candidates or employees, the Company must first:

Inform the candidate or employee in writing that the Company, its suppliers are collecting, capturing, or otherwise obtaining the employee’s biometric data, and that the Company is providing such biometric data to for internal Federal Fingerprinting, Inc. FBI CJIS Human Resource compliance purposes or its suppliers for candidate or employee FBI CJIS fingerprint background screening purposes;

Inform the candidate or employee in writing of the specific purpose and length of time for which the employee’s biometric data is being collected, stored, and used; and

Receive a written release signed by the candidate or employee (or his or her legally authorized representative) authorizing the Company and its suppliers to collect, store, and use the employee’s biometric data for the specific purposes disclosed by the Company, and for the Company to provide such biometric data to its suppliers.

Federal Fingerprinting, Inc. and its suppliers will not sell, lease, trade, or otherwise profit from employees’ biometric data; provided, however, that the Company’s suppliers may be paid for products or services used by the Company that utilize such biometric data.

Disclosure:

Federal Fingerprinting, Inc. will not disclose or disseminate any biometric data to anyone other than its suppliers of Federal Fingerprinting, Inc. providing fingerprint background screening products and services using biometric data without/unless:

First obtaining written employee consent to such disclosure or dissemination;

The disclosed data completes a financial transaction requested or authorized by the employee;

Disclosure is required by state or federal law or municipal ordinance; or

Disclosure is required pursuant to a valid warrant or subpoena issued by a court of competent jurisdiction.

Retention Schedule:

The Company shall retain employee biometric data only until, and shall request that its suppliers permanently destroy such data when, the first of the following occurs:

The initial purpose for collecting or obtaining such biometric data has been satisfied, such as the fingerprint background screening report has been received by Federal Fingerprinting, Inc. or its client or thirty days have passed pursuant to FBI CJIS Channeling requirements, the termination of the employee’s employment with the Company, or the employee moves to a role within the Company for which the biometric data is not used;

As contracted with the Federal Fingerprinting, Inc. client or within 3 years of the candidate or employee’s last interaction with the Company.

Data Storage:

The Company shall use a reasonable standard of care to store, transmit and protect from disclosure any paper or electronic biometric data collected. Such storage, transmission, and protection from disclosure shall be performed in a manner that is the same as or more protective than the manner in which the Company stores, transmits, and protects from disclosure other confidential and sensitive information, including personal information that can be used to uniquely identify an individual or an individual’s account or property, such as names, fingerprints, employee identification numbers or social security numbers.

Disclosure of Data

Disclosure for Law Enforcement

Under certain circumstances, Federal Fingerprinting, Inc. may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Legal Requirements

Federal Fingerprinting, Inc. may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation

To protect and defend the rights or property of Federal Fingerprinting, Inc.

To prevent or investigate possible wrongdoing in connection with the Service

To protect the personal safety of users of the Service or the public

To protect against legal liability

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Federal Fingerprinting, Inc. aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

The right to access, update, or delete the information we have on you.

The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

The right to object. You have the right to object to our processing of your Personal Data.

The right of restriction. You have the right to request that we restrict the processing of your personal information.

The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.

The right to withdraw consent. You also have the right to withdraw your consent at any time where Federal Fingerprinting, Inc. relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Service Providers

We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: Google Privacy & Terms.

Behavioral Remarketing

Federal Fingerprinting, Inc. uses remarketing services to advertise on third-party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.

Google Ads (AdWords)

Google Ads (AdWords) remarketing service is provided by Google Inc.

You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings Page.

Google also recommends installing the Google Analytics Opt-out Browser Add-on for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: Google Privacy & Terms.

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g., payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are: Intuit / QuickBooks

Their Privacy Policy can be viewed here.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

This Privacy Policy changes periodically. Changes to this Privacy Policy are effective when they are posted at federalfingerprinting.com/policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us via email at info@federalfingerprinting.com.

Indemnification Clause

You agree to indemnify, defend, and hold harmless Federal Fingerprinting, Inc., its officers, directors, employees, agents, and third parties, for any losses, costs, liabilities, and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Service, any user postings made by you, your violation of any terms of this Privacy Policy, your violation of any rights of a third party, or your violation of any applicable laws, rules, or regulations. Federal Fingerprinting, Inc. reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Federal Fingerprinting, Inc. in asserting any available defenses.

Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall Federal Fingerprinting, Inc. be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or relating to the use of or inability to use this Service. Under no circumstances will Federal Fingerprinting, Inc. be responsible for any damage, loss, or injury resulting from hacking, tampering, or other unauthorized access or use of the Service or your account or the information contained therein.

By using our Service, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Service. Your continued use of the Service following the posting of changes to this policy will be deemed your acceptance of those changes.

 

 

Terms And Conditions

Effective Date: May 1st, 2006

By accessing or using any services provided by Federal Fingerprinting, Inc. (“Company,” “we,” “us,” or “our”), including but not limited to scheduling an appointment online, booking a mobile on-site fingerprinting service, visiting a walk-in location, or using any of our services in California or any other jurisdiction, you (“Client,” “Customer,” “User,” “you”) acknowledge and agree to the following Terms and Conditions. If you do not agree, do not use our services.

 

1. AGREEMENT TO TERMS

By using our services, you agree to be bound by these Terms and Conditions. This includes any individuals, entities, or organizations who schedule appointments on behalf of others.

 

2. NO WARRANTIES AND SERVICES PROVIDED “AS IS”

All services are provided “AS IS” and “AS AVAILABLE” without any warranties, express or implied. We do not guarantee:

* The accuracy, completeness, or acceptance of fingerprinting results by any third party, including government agencies, licensing boards, or employers.

* That our services will be uninterrupted, error-free, or free from defects.

* That results will be timely or meet the specific needs of any individual or organization.

It is solely your responsibility to confirm that our fingerprinting services meet your requirements before scheduling.

 

3. INDEMNIFICATION AND HOLD HARMLESS CLAUSE

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless Federal Fingerprinting, Inc., its owners, officers, employees, agents, contractors, affiliates, and representatives from and against any and all claims, liabilities, losses, damages, expenses, demands, lawsuits, or legal actions, including attorney’s fees and costs, arising from:

* Your use of our services.

* Any errors, omissions, or delays in processing fingerprints.

* The rejection of your fingerprints by any third party, including government agencies or employers.

* Any technical issues, software malfunctions, or connectivity failures affecting our booking system or fingerprint transmission.

* Any personal injury, property damage, or other harm occurring at any of our locations or while receiving mobile fingerprinting services.

* Your failure to provide accurate or complete information.

* Any acts or omissions of third-party service providers, agencies, or organizations related to the fingerprinting process.

This indemnification applies regardless of the cause, including negligence, misconduct, or errors on our part, except where prohibited by law.

 

4. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Federal Fingerprinting, Inc. and its affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to:

* Lost wages, employment opportunities, licensing denials, or any other financial or reputational harm.

* Government rejections, processing delays, or fingerprint submission errors.

* Technical failures, website outages, or appointment scheduling errors.

* Personal injuries, property damage, or other losses resulting from the use of our services.

OUR MAXIMUM LIABILITY UNDER ANY CIRCUMSTANCES SHALL NOT EXCEED THE TOTAL AMOUNT PAID FOR THE SERVICES RENDERED.

 

5. CANCELLATIONS, REFUNDS, AND NO-SHOW POLICY

All appointment bookings are final. Refunds will not be issued for:

* No-shows or late arrivals.

* Fingerprint rejections due to poor quality, worn fingerprints, or failure to follow instructions.

* Services rendered, regardless of the outcome.

* Cancellations made within 48 hours of the appointment.

We reserve the right to refuse service to anyone at our sole discretion.

 

6. CLIENT RESPONSIBILITIES

You acknowledge and agree to:

* Provide accurate personal information.

* Follow all instructions for fingerprinting, including proper identification.

* Verify the service you require before scheduling, as we are not responsible for incorrect service selection.

Failure to comply may result in service refusal without a refund.

 

7. THIRD-PARTY REQUIREMENTS AND COMPLIANCE

We do not control or influence the policies of government agencies, licensing boards, or other third parties requiring fingerprinting. We are not liable for any changes in their requirements, processing times, or rejection of fingerprint submissions.

8. FORCE MAJEURE

We are not liable for delays or failures due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, power failures, internet disruptions, or other unforeseen events.

9. GOVERNING LAW AND JURISDICTION

These Terms and Conditions shall be governed by and interpreted under the laws of the State of California, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the courts of [County], California.

10. SEVERABILITY

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.

11. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Federal Fingerprinting, Inc., superseding any prior agreements or understandings.

12. CHANGES TO TERMS

We reserve the right to modify these Terms at any time. Your continued use of our services constitutes acceptance of the revised Terms.

 

BY BOOKING AN APPOINTMENT, WALKING INTO A LOCATION, OR USING ANY OF OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO THESE TERMS.