Find direct answers about forms, identification, fees, timing, status checks, rejected fingerprints, mobile service, and agency-specific requirements.
Live Scan captures fingerprints electronically. For California applicant checks, the submission follows the requesting agency's instructions through the California DOJ system. The agency determines the background-check purpose and receives the response; electronic capture does not guarantee clearance or a result date.
Fingerprint capture, paperwork, and identity checks determine appointment length. Government processing is separate and varies by submission route and agency. Confirm the service and appointment arrangements before booking rather than assuming a clearance deadline.
Review the selected office's hours, services, and appointment rules. Some locations accept walk-ins; Santa Clarita and Mount Vernon are by appointment only. Mobile appointments and specific time slots must be confirmed before you rely on availability.
We accept any valid, unexpired government-issued photo ID including a driver's license, state ID, U.S. passport, military ID, or permanent resident card.
Individuals and groups can request mobile fingerprinting at a home, office, or suitable venue. Tell us your city or ZIP, required service, preferred date, and headcount so we can review local coverage, equipment, staffing, and a quote. Availability is confirmed before booking.
Our Live Scan rolling fee is $35–$45. Government and program fees vary by applicant type and requesting agency. For a personal FBI Identity History Summary, the FBI's direct fee is currently $18 per person; see its official request instructions before booking: https://www.fbi.gov/how-we-can-help-you/more-fbi-services-and-information/identity-history-summary-checks Mobile services are priced based on location and group size. Contact us for a current quote.
Ask us about the technician qualifications and registration applicable to your requested service. California fingerprint rolling and agency-authorized submission routes have specific requirements; a personal FBI check, California Live Scan, and another state's request are not interchangeable.